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KYB Warranties

KYB Americas Corporation (“KYB”) warrants to the original retail purchaser that each new KYB product purchased from an authorized KYB dealer shall be free from defects for the period(s) of time listed below, when used on private passenger cars and light trucks for personal use under normal operating conditions.

Warranty Period

KYB’s limited warranty is for the following periods for the following covered KYB products:

A.  Lifetime: All Branded** KYB Shock Absorbers, KYB Struts, KYB Strut-Plus™ and KYB Strut Cartridges (Except Electronic and Self-Leveling Shocks & Struts)

B.  One (1) Year: Strut Mounts, Boots, Hardware, Coil Springs, Steering Stabilizers and other Non-Damper Suspension Components

C.  180 Days: Electronic and Self-Leveling units.

* “Lifetime” means for as long as the original retail purchaser owns the vehicle on which the KYB products were originally installed.

** “Branded” means the official KYB logo is physically and visibly stated on the outside of the covered product.

What is covered by this warranty?

This warranty covers defect in material and workmanship in the KYB product. KYB’s sole and exclusive obligation under this warranty is limited to the exchange/replacement of a defective KYB product in accordance with this limited warranty.

Can this warranty be transfered?

No. This warranty is not assignable or otherwise transferable to any subsequent purchaser or user of the product and any sale or other transfer of the product shall void this warranty and KYB shall thereafter have no further obligation or liability with regards thereto.

For additional information on KYB's warranty policy, visit KYB.com.

 

Warranty Claims

If your KYB products were purchased from the SparkPlugs.com Family (SparkPlugs.com or KYBShocksOnline.com), simply contact customer service at 888-800-9629 or cust@sparkplugs.com for a speedy resolution.

If your KYB products were purchased elsewhere, please visit KYB's warranty page for instructions on how to submit a warranty claim.

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